A technician with a flashlight checking standing water on an entry tile floor at night with the front door open and the van outside

We answer 24/7.

Water in the house, a fire, or mold you just found? Call (254) 325-2100 now. The sooner cleanup starts, the less has to come out.

In danger? Call 911 first. Fire, smoke, a gas smell, sparking outlets or a ceiling that may come down: get everyone out, then call. We’ll take it from there.

What to do before we arrive.

Water spreading across a kitchen floor from a burst supply line under the sink

Water

  1. Shut off the water at the main if you can reach it safely.
  2. Stay out of standing water near outlets or appliances. Turn off power to wet areas only from a dry spot.
  3. Move photos, documents and electronics up and out of the water.
  4. Take photos of everything before it’s moved. Your insurer will ask.
  5. Call us at any hour. The sooner drying starts, the less comes out.
More on water damage
Soot streaks rising from a scorched wall outlet across the wall and ceiling after a small fire

Fire & smoke

  1. Don’t go back in until the fire department says the building is safe.
  2. Don’t wipe soot off walls or furniture. It smears and sets.
  3. Keep the HVAC off so soot doesn’t spread through the ducts.
  4. Throw out food, medicine and cosmetics that were exposed to heat or smoke.
  5. Call your insurer, then call us. We answer 24/7.
More on fire & smoke
Mold and water staining under a bathroom vanity from a slow drain leak

Mold

  1. Don’t scrub or spray it. Disturbing mold sends spores into the air.
  2. Don’t run fans toward it.
  3. Fix or stop the water source if you know it.
  4. Keep people with asthma, allergies or weak immune systems away from the area.
  5. Call us and tell us what you’re seeing.
More on mold

24/7 emergency response

We’re here when you need us most.

Emergency service, day or night. We respond quickly to minimize damage and begin the restoration process.

  1. 01

    We answer

    Day or night, the phone is answered. No forms, no waiting for business hours.

  2. 02

    A few questions

    What happened, where, whether everyone is safe and whether water is still running.

  3. 03

    A plan

    We tell you what to do until we arrive and set the visit with you.

  4. 04

    Stop the damage

    Water out, smoke and soot controlled, mold contained, before anything else.

Call now

(254) 325-2100

We answer 24/7, day or night.

Call nowNot an emergency? Send a request

Can’t talk? Send it and we’ll call you.

Name, phone and city is enough. Calling is still the fastest way: (254) 325-2100.

Is it really 24/7?
Yes. Call (254) 325-2100 at any hour, any day.
Should I call my insurance company first?
Make sure everyone is safe, then call us so the damage stops spreading, and call your insurer to open a claim. Take photos before anything is moved.
What if it’s dangerous?
If there is fire, smoke, a gas smell, sparking or a structure that may collapse, get out and call 911 first.

Emergency request

Faster: (254) 325-2100
What happened?
How soon?
Property
Insurance claim?

Happening now? Calling is fastest. Used only to answer this request · Privacy

24/7 help across Central Texas.

Water, fire, smoke or mold. One call starts the cleanup.